Fund Your Account with Ease
QuantaraEX supports a range of deposit and withdrawal methods designed to give you flexibility and speed. Whether you prefer the convenience of a credit card, the reliability of a bank wire, or the efficiency of cryptocurrency, funding your trading account is straightforward.
We believe that moving money in and out of your trading account should never be an obstacle. That is why we have eliminated deposit fees across all methods, offer instant processing for card and crypto payments, and process withdrawal requests within one business day in most cases.
Security is at the core of every transaction. Client funds are held in segregated accounts at tier-1 banks, all payments are protected by SSL encryption and 3D Secure authentication, and our compliance team actively monitors for suspicious activity.
Key Highlights
- Deposit FeesFree on all methods
- Fastest DepositInstant (Card & Crypto)
- Withdrawal ProcessingWithin 1 business day
- Client FundsSegregated at tier-1 banks
- Crypto SupportedBTC, ETH, USDT, USDC
Supported Payment Methods
Choose the funding method that works best for you. All methods are free to deposit, and processing times vary by payment type.
Bank Wire Transfer
Credit / Debit Card
Cryptocurrency
How to Deposit
Funding your QuantaraEX account takes just a few steps, regardless of the method you choose.
Log In
Sign in to your QuantaraEX account and navigate to the 'Deposit' section from the main menu or dashboard.
Choose Method
Select your preferred deposit method — bank wire, credit/debit card, or cryptocurrency. Each method shows its processing time and limits.
Enter Amount
Specify the deposit amount and currency. The system will display any applicable limits based on your account type and chosen method.
Confirm & Fund
Review the transaction summary and confirm. For cards, you will be redirected to 3D Secure. For crypto, a unique wallet address is generated for your transfer.
Cryptocurrency Deposit Tip
When depositing cryptocurrency, always double-check the wallet address and network before sending. Sending tokens on the wrong network (e.g., sending ERC-20 USDT to a TRC-20 address) can result in permanent loss of funds. QuantaraEX supports USDT on both ERC-20 and TRC-20 networks — make sure you select the correct one.
How to Withdraw
Accessing your funds should be hassle-free. QuantaraEX processes most withdrawal requests within one business day.
Request Withdrawal
Navigate to 'Withdrawal' in your account menu. Select the payment method and enter the amount you wish to withdraw.
Verify Identity
If you have 2FA enabled, confirm with your authentication code. For first-time withdrawals, KYC verification must be complete.
Processing
Our finance team reviews and approves the request, typically within a few hours during business days. You will receive an email notification at each stage.
Funds Arrive
Depending on the method, funds arrive within minutes (crypto) to 5 business days (bank wire). Card refunds typically take 1-3 business days.
Return-to-Source Policy: For regulatory compliance, withdrawals are processed back to the original deposit method up to the deposited amount. For example, if you deposited $3,000 by card and your balance is now $4,500, the first $3,000 of any withdrawal returns to your card, and the remaining $1,500 (profits) can be sent to any verified method of your choice.
Security Measures
The safety of your funds and personal data is our highest priority. Here is how QuantaraEX protects every transaction.
SSL Encryption
All payment data is transmitted using 256-bit SSL encryption, the same technology used by leading banks worldwide. Your card details and personal information are never stored in plain text on our servers.
Segregated Client Funds
Client deposits are held in segregated accounts at tier-1 banks, completely separate from QuantaraEX operational funds. This means your money is protected even in the unlikely event of company insolvency.
3D Secure Authentication
Credit and debit card deposits are protected by 3D Secure (Verified by Visa / Mastercard SecureCode), adding an additional layer of verification before any transaction is processed.
Anti-Money Laundering (AML)
QuantaraEX follows strict AML procedures. Withdrawals are processed back to the original deposit method (the return-to-source policy). This ensures funds flow through verified channels and prevents fraud.
Two-Factor Authentication (2FA)
We strongly recommend enabling 2FA on your account. Withdrawal requests from accounts with 2FA enabled require an additional authentication code, preventing unauthorised withdrawals.
Manual Review for Large Withdrawals
Withdrawals exceeding $50,000 undergo manual review by our compliance team as an added safeguard. This typically adds 1–2 business days to processing but ensures the highest level of security for large transactions.
Frequently Asked Questions
Answers to the most common questions about deposits, withdrawals, and account funding.
How long does it take for my deposit to appear?
Credit and debit card deposits are processed instantly. Cryptocurrency deposits appear after the required number of network confirmations (typically 10-60 minutes). Bank wire transfers take 1-3 business days depending on your bank and location.
Are there any fees for depositing?
QuantaraEX does not charge deposit fees for any method. For cryptocurrency deposits, the blockchain network fee is paid on your end before the transaction reaches us. Some banks may charge an intermediary fee on wire transfers — this is outside our control.
What is the return-to-source policy?
For security and regulatory compliance, withdrawals must be returned to the same method used for depositing. If you deposited $1,000 by credit card and $5,000 by wire, the first $1,000 of any withdrawal goes back to your card, and the remainder via wire. Profits above the deposited amount can be withdrawn by wire or crypto.
Can I deposit in a currency different from my account base currency?
Yes. If you deposit in a currency other than your account base currency, QuantaraEX will convert the funds at the prevailing interbank rate at the time of processing. There is no conversion fee — you receive the mid-market rate.
Why was my withdrawal request rejected?
Common reasons include: the withdrawal amount exceeds your available (non-margin) balance, your account identity verification (KYC) is incomplete, the withdrawal method does not match the deposit method, or 2FA verification failed. Contact support for specific assistance.
Can I cancel a pending withdrawal?
Yes. If the withdrawal has not yet been processed (status: 'Pending'), you can cancel it from your account dashboard. Once the status changes to 'Processing' or 'Completed', the transaction cannot be reversed from our side.